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Long Island Car and Coach Home Page About Long Island Car and Coach Long Island Car and Coach Fleet Page Reservation Frequently Asked Questions Contact

When does the hourly rate start?
Unlike many other companies, we do not charge for travel time to you! It starts from the time your chauffeur picks you up and ends at your final destination.

What vehicles do you offer for hire?
Our Fleet is one of the largest on the east coast and includes Stretch Hummers, Escalades, Excursions, Lincolns, Cadillacs, and Sedans, and stretch and super stretch limousines.

What is your cancellation policy?
Once we reserve the vehicle for your exclusive use, we cannot market that vehicle to anyone else, thus we do not offer refunds.

Can we drive the cars ourselves?
Our insurance company will not allow anyone other than the professional chauffeurs to drive the vehicles.

How are your chauffeurs dressed?
Our chauffeurs are dressed in clean, professional attire.

Are your cars well maintained?
Yes. We provide top maintenance for all of our vehicles.

Are drinks included?
Yes. We provide either liquor or champagne or soft drinks for free. Please let the reservation agent know what you prefer.
Please Note: Alcoholic drinks are provided if all members of the party are at least 21 years old.

Do we have to pay for the vehicle in between events?
When renting a limousine service for the evening, you are still required to pay for the service even when you are not in the vehicle. This is your block of time. Your chauffeur has been assigned to your party for the evening. No credible limousine service will try to wedge rides between each other without jeopardizing the safety of the driver and the event for the customers.

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How do I get in contact with the driver?

It is highly recommended you and your chauffeur exchange cellular telephone numbers during the early part  of your trip. Several restaurants, bars, nightclubs etc , will not allow any limousines to park in the front of the building, therefore contacting your driver 10 minutes before you need him will work out well. Make certain that  your chauffeur has at least 2 telephone numbers from members of your party. Often times he/she may need to contact you as well in case of an emergency.

Is there any way to cut down the cost of the ride?

We do offer discounts for "Off-Peak Days" which are Monday through Thursday. We also offer discounted rates for early morning drop-offs. With regard to weddings, we also discount early morning and Sunday weddings. We also discount multiple vehicle bookings, and are more than happy to extend a discount to our repeat, loyal clientele. We also offer a discount for military, police, fire and teachers. For couples booking their weddings, we will discount limobus packages for bachelorette and bachelor parties. Please note though that "Off peak Days" does not apply, however, to proms or formals.

When does my time start?

We do not start "counting" the time until we arrive at the doorstep of your first location at the time that you have scheduled. Some limo and transportation companies begin the time clock when they leave their office yet we do not!

Are we permitted to bring alcohol and food on the limo bus?

ALCOHOLIC BEVERAGES: law from distributing alcohol, as long as the party is legally of age, you and your party may certainly bring alcohol on the vehicles, prohibits Although Long Island Car And Coach. On all of our limo buses, our tuxedoes servers will be glad to assist in chilling and serving the beverages that you bring on-board. We kindly ask, however, that you abstain from bring on-board the following, as they are prohibited: any glass beer bottles or glass bottles with metal caps, any kegs, and any coolers. You are welcome to bring on-board cans of beer or even plastic bottles, yet we have had problems with the metal caps. If someone steps on the caps, they scrape the floor. Coolers and Kegs can also scrape or damage the floor. Any coolers can be stored in the baggage compartments. FOOD: Food is certainly allowed on the limo bus. Often, clients bring on-board sandwiches, wraps, trays of appetizers, pizza, and other items. Our tuxedoed hostess will even assist you in storing, unwrapping, and serving the food. We do have some storage area on board yet we do not have a microwave or a refrigerator on the vehicles. We frown upon popcorn and chips, and messy foods, yet please feel free to call us with any questions or for recommendations.

Can we smoke in the vehicles?

As with most any luxury transportation service, smoke can cause burn marks, leave an undesirable odor, and effect the health of others. Just as smoking I prohibited in New Jersey and New York restaurants, bars, and clubs, smoking I strictly prohibited inside of our fleet. If  you or your party wish to smoke, our drivers will pull over at a safe area to allow you and your guests to smoke outside.

How many stops can we make?

As a luxury transportation provider, our focus is upon accommodating our clients and their respective wishes. We are more than happy to accommodate, within reason, several stops. We also advise our clients, however, that multiple stops can add up to much time spent, and thus more cost. It often benefits clients as well to meet at a central location and avoid the added time. If you have additional questions, we are available 7 days a week to discuss your planning and individual itinerary.

Are your drivers safe?

Our company boasts a strict hiring and work policy. We are proud to have many of the safest drivers on the road. Our staff has several years experience, excellent driving records, and each member on our staff has been thoroughly trained in the company's policies and procedures, as well as in professionalism and the high level of quality service that sets us apart from our competition.

Why can't I just give my itinerary to the driver that day?

Much planning goes into the preparation of your ride. It is this very preparation that has earned us a reputation for excellence. Your itinerary is a key piece in the planning. Your itinerary is reviewed in our office and shared with chauffeurs and drivers in advance, so that the proper mapping and time allowances can be made. We need your itinerary at least one week prior to your date of service. The first pick-up time and location is due upon booking. verbal and phone itineraries are not accepted, as this increases the room for miscommunication. If you are having trouble with the completion of your itinerary, please call our office and we will be glad to assist you.   

Why is a credit card imprint required on every ride?

Credit card imprints are required on every ride, as part of our corporate policy. This policy is similar to when an individual rents a car or a hotel room. It is held in the event of overtime and in the event that there is damage to the vehicle by the customer. You're information is carefully held, however, and never shared.

How far in advance should I reserve a date?

Planning in advance is always wise. Although no date is too far, as we have reservations for 2009 and 2010, take into consideration many factors such as the time of year, type of event, among other issues. You may want to ask yourself: Is my event on a busy holiday weekend? Is this prom or wedding season? Is this a popular date (such as 08.08.08)? You can always contact our office at 516-807-7883 with additional questions.

What happens if we run into traffic?

Our drivers are experienced and trained in the best routes. They are also equipped with mapping devices on-board. Our drivers will take the most efficient and direct routes for you convenience. Also, please be aware that not all routes (such as Interstate Routes in NY and other areas with low bridges or narrow roadways) accomodate limo buses, and other routes may need to be taken at the descretion of the driver. We also ask you to allow time in your itinerary for traffic, as time is incurred regardless of traffic. For example, clients may want to consider holiday highway traffic, summer shore traffic, and other considerations into their planning.  

I think I left something on the vehicle...

Long Island Car And Coach has a lost & found department and we will do our very best to locate missing items. If you notice that you have lost an item and you still have your chauffeur’s phone number from the evening, call him or her directly as soon as possible. Ask him or her to look inside of the vehicle. Often times your belongings could be wedged between the seats and no one may see it. However, please keep in mind that ultimately, we are not responsible for lost or misplaced items, so please exercise caution with personal belongings.

How do you measure how many people fit into a vehicle?

Our vehicle seating size is based upon the Department of Transportation regulations that estimate a 16 inch seat. It is, therefore, helpful to keep in mind practical planning matters, such as the size of the occupants, the size of peoples' clothing (such as gowns or dresses), among other issues. In our several years of business, dozens of clients have remarked, however, upon the roomy feeling of our limobuses and other respective vehicles.

Can we bring music on the limobus?

Certainly! We have a CD player, satellite radio, and each limobus in our fleet is IPod ready. Just bring your IPod and plug it in! 






























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Long Island Car and Coach
Telephone :516-807-7883 Office: 516-596-8548
Fax: 516-596-8635 or 718-513-1808


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